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Safe Heart Private Policy

SafeHeart (“SafeHeart”, “we”, “us”, “our”) is committed to protecting the privacy, integrity and security of any personal information about our users. We have prepared this privacy policy (“Privacy Policy”) to describe to you our practices regarding the Personal Data (information that identifies you, such as your name, address, phone number, fax number or email address) we collect from users of (a) our website (the “Site”), located at; (b) the services made available through the website; and (c) the services made available through our SafeHeart devices (the website and all such services, collectively, the “Services”).

This Privacy Policy is subject to the provisions our Terms of Use, which are incorporated by reference. 

Collection of Personal Information

Registration Information

In order to access to the Site, you must first sign up for a SafeHeart User Account and create a login ID (an email address) and account password (collectively, the "Registration Information"). The Site will automatically create an account under your email address and password. 


Personal Data

If you use the SafeHeart Services, you may enter data into the account on the Site, in order to set, track and manage your progress. This data, your "Personal Data", includes your birthdate, your height and weight, your gender, and specific details of the data your SafeHeart devices record and the data you enter into the Site. 

Standard Information

We also collect standard information about our users such as IP addresses, browser type, operating system, pages visited on our site, referring and exit pages, and the dates and times of the visits. This site visitation data is used to administer the site and provide general statistics regarding the use of


Site visitation data is never linked to your personal information, and we do not use it to identify you individually.  

Information That We Collect from You About Others

If you decide to invite a third party to use the Services, we will collect such third party’s name and e-mail address so that we may send such third party an invitation to use the Services and other information about the Services. If you decide to use our Services with social networking platforms, we may collect information about your interactions with people with whom you associate through those platforms.  

SafeHeart uses the services of a third-party provider to verify credit card accounts. As part of the services provided to SafeHeart, financial information collected by third-party provider is used to check the purchaser's qualifications and bill the purchaser for products and services ordered from SafeHeart. Certain products available on this Site are supplied by third parties. In order to fill your order SafeHeart may share your contact information from the order form allowing third parties to ship products to you directly, provide you with product information and fulfill your order. SafeHeart does not share your profile with other third parties.

Further, we do not share personally identifiable information with other third parties. 

To help us improve our products and serve our customers better, we anonymously track how our apps are used, on what devices, and other aspects of customer use. The app analytics data does not include information about the user or any way of associating the data with a particular individual.

You should also be aware that any of your information on your mobile device which is backed up on iCloud or a similar “cloud” storage system may be collected by the provider of that system. This collection of information and the use of any such information by the provider is outside of the control and responsibility of SafeHeart. 

Contact Information

When you need some help from our customer services, you may need to provide your contact information such as your name, email address, telephone or mobile number, postal address and order details. Your contact information will not be distributed to any third parties.  


Sharing Information With Others

The SafeHeart website and the SafeHeart Services enable you to share your personal information and data with others that you select. You should be aware that such information can be read, collected or used by others and could be used to send you unsolicited messages. We are not responsible for what any user or the third party may do with the information you choose to submit in these areas.

The SafeHeart Services also enable you to invite a friend to join us. If you provide a user's nickname to us for this reason, we will use that nickname only for the purpose of sending an invitation to your friend.

SafeHeart is dedicated to providing you with full control of your personal data. As such, SafeHeart provides you with privacy settings, which you can change at any time by visiting SafeHeart generally allows you to set categories or pieces of data to be private, viewable to your followers, viewable to users who follow you, or viewable to the public. We encourage you to consider these privacy settings before sharing information on the Site or through the Service, and to periodically review your privacy settings and adjust them in accordance with your preferences. 

Use of Information

We will use the information you provide us for a number of purposes including the following:

  • Providing and fulfilling the services and products you request from us.

  • To personalize and better tailor the features, performance and support of the Services for your use.

  • Providing you with updates regarding SafeHeart products and services.

  • To contact you about a submission you have made to the Site, including any content you provide.

  • To send you emails, e-newsletters, personalized offers via direct messaging or other communications about our products and services; to provide you with opportunities and functionality that we think would be of particular interest to you. This includes but is not limited to giving you information by email regarding your product order shipping date and soliciting feedback after your shopping experience. SafeHeart may also contact you to inform you about products or services by mail, email, text message, telephone, or other means. If you do not wish to receive direct marketing, simply contact us and tell us that you do not wish to be contacted in a particular manner. We will process this request immediately and you will not be contacted again for marketing purposes.

  • IP addresses are used to identify the number of visits from different locations and also to block disruptive use;

  • Preform market research, project planning, troubleshooting problems, and to detect and protect against error, fraud or other criminal activity;

  • Enforce the SafeHeart Terms of Use. If you post or send offensive, inappropriate or objectionable content anywhere on or to the Site or otherwise engage in any disruptive behavior, SafeHeart may use your personal information to stop such behavior;

  • On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our web site policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.


Disclosure to Third Parties

SafeHeart may share your personal information with companies who provide services such as information processing, order fulfillment, product delivery, customer data management, customer research and the like. These companies are obligated to protect your information and may be located wherever SafeHeart does business. 

We may disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users or if we are required to do so by any applicable law, rule, regulation, subpoena or other legal process. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

We may also disclose to third parties, including advertisers and potential business partners, aggregated statistics that we develop from Personal Data. For example, we may generalize information about diet and exercise habits based on aggregated statistics developed from Personal Data. This statistical information will not identify any individual. 

Security of Personal Information

We use a range of technologies and procedures to protect your personal information. For example, we store personal information in a secure, limited access facility, and we use industry-standard firewalls and security software design to protect the security and integrity of your Personal Information.

When you register for the Service, SafeHeart requires a password from you for your privacy and security. This password is stored in an encrypted fashion on our systems. 

It is important to understand that these precautions apply only to our Site and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third-party sites. 

Protection of Children's Privacy

We are committed to protecting the online privacy of children. Our websites are general audience websites not geared towards children. In order to protect the privacy of children, SafeHeart does not knowingly collect personal information from children under the age of 13 without prior parental consent. Please email us at if you believe we may have collected information from your child, and we will work to delete it.

Your Right to Delete Your Data

If you would like to cancel your SafeHeart account, you may do so by emailing our support. When you request cancellation of your account, your personally identifiable information will be deleted, including but not limited your email address, name, photo(s), friends list and links to social and partner sites. Archival copies of your account information that exist within our back-up system will be deleted in accordance with our normal back-up expiration schedule. Following cancellation or termination of your account, SafeHeart may continue to utilize de-identified and anonymized historical data associated with your use of the SafeHeart Products.


Email Communications From Us

We may provide our registered customers with weekly summaries of their account data and email alerts. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting SafeHeart or third-party goods or services. SafeHeart subscribers have the ability to opt-out of receiving our weekly summaries and promotional emails and to terminate their newsletter subscriptions by following the instructions provided in such emails.

Opting out in this manner will not end transmission of service-related emails, such as email alerts. We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not want to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at to opt-out.

Your Responsibility for Maintaining the Confidentiality of your Login ID and Password

You are responsible for maintaining the security of your login ID and password. If you believe that your login ID or password has been compromised, you should immediately change your password and contact support. We are not responsible if someone else accesses your account through registration information they have obtained from you or through a violation by you of this Policy or the SafeHeart Terms of Use. If you have a security related concern, please contact support.  

Links to Other Websites

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of these other sites, and we encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy policy applies only to information collected by this Web site.

Changes to This Policy

We may from time to time update this privacy policy. When we make these updates, we will change the "last updated" date listed below. If we make a major change to this policy, we will update users by placing a more prominent notice on our home page and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Your use of SafeHeart after an updated privacy statement becomes effective will indicate your acceptance. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Users From Outside The United States

SafeHeart and the SafeHeart servers are located in the United States and are subject to the applicable state and federal laws of the United States. If you use SafeHeart, you consent to the use and disclosure of information in accordance with this privacy statement and subject to such laws.


Contact Information

We welcome your input on our privacy statement. If you have any questions or suggestions regarding our privacy policy, please contact us. 


If you have any concerns about privacy, please email us at and we will attempt to resolve them quickly and effectively.

Our business changes constantly and our Privacy Statement may change also. Please check our website frequently to view any recent changes. Unless stated otherwise, our current Privacy Statement applies to all information that we have about you. Once again, we care very much about protecting the privacy of our customers.

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